After placing an order, an invoice will be emailed to you via Stripe, our trusted payment system.

Please follow the secure link in the invoice to complete your payment using your credit or debit card.

Why Your Card May Be Declined

Most card declines happen because the bank needs extra verification or has blocked the transaction for security reasons. Common reasons include:

• Authentication Required (3D Secure): Your bank may ask you to complete an extra security step (such as 3D Secure). If this step isn’t completed, the payment will be declined.
• Unknown Decline: Sometimes the bank declines a payment without giving a specific reason.   In this case, you will need to contact your card issuer for more information.
• Card Not Supported: Your card may not support this type of purchase or currency.   Please check with your bank.
• Limit Reached: Your card’s daily limit, balance, or credit limit may have been exceeded.
• Expired or Incorrect Card Details: The card may be expired, or the number/CVC may have been entered incorrectly. Please double‑check your details.

What to Do If Your Payment Fails

• Complete any security prompts (3D Secure) if shown.
• Try another card.
• Contact your bank if the decline reason is unclear.
• Contact us if you need your invoice resent.